Terms of service

Terms of Service – Perth Padel Shop

1. Overview

Welcome to Perth Padel Shop.
By visiting our website and/or purchasing from us, you agree to be bound by the following terms and conditions (“Terms of Service”).
These Terms apply to all users of the site, including without limitation users who are browsers, customers, and merchants.

Our website is operated by Perth Padel Shop, located at:
2/44 Wellington Street, Mosman Park WA 6012, Australia
Email: perthpadelshop@gmail.com

2. Products and Pricing

We strive to display accurate descriptions and pricing of all products.
Prices are shown in Australian Dollars (AUD) and include GST unless stated otherwise.
We reserve the right to:

  • Correct errors or inaccuracies at any time

  • Modify or discontinue products without notice

  • Adjust pricing based on supplier changes or currency fluctuations

3. Orders and Payments

All orders are subject to availability and confirmation of payment.
We accept payments via secure methods offered on our website, including credit/debit cards, bank transfers, and other available options.
Perth Padel Shop reserves the right to refuse or cancel any order suspected of fraud or misuse.

4. Shipping and Delivery

We aim to dispatch orders within 1–3 business days.
Shipping times may vary depending on your location.
Once an order has been shipped, we cannot guarantee delivery dates as they are managed by third-party couriers.

For full details, please refer to our Shipping Policy.

5. Returns and Refunds

You have the right to cancel your order within 14 days of receiving your goods.

To request a return, please email perthpadelshop@gmail.com.
Returned items must be:

  • Unused and in their original packaging

  • Returned within 14 days of cancellation notice

  • Accompanied by proof of purchase

Refunds are processed once the goods are received and inspected.
Original shipping costs are non-refundable unless the product is faulty or incorrect.
Customers are responsible for return shipping costs unless otherwise agreed.

For more details, see our Right to Cancel and Returns Policy.

6. Faulty or Damaged Goods

Under Australian Consumer Law, you are entitled to a replacement or refund for major product failures, or repair/replacement for minor issues.
If you receive a faulty or incorrect product, contact us at perthpadelshop@gmail.com within 7 days of delivery.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.
We use your data to process orders and provide a better shopping experience.

8. Intellectual Property

All content on this website — including images, logos, product names, and descriptions — is the property of Perth Padel Shop and may not be used without written consent.

9. Limitation of Liability

Perth Padel Shop will not be liable for any indirect or consequential damages arising from product use, website access, or order delays.
Our liability is limited to the amount paid for the products purchased.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on this page.
Your continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

For any questions regarding these Terms, please contact:
Perth Padel Shop
📍 2/44 Wellington Street, Mosman Park WA 6012
📧 perthpadelshop@gmail.com